NumEar English Support
English
Typical response: 24-48 hours
NumEar English helps you train spoken English numbers with short drills across four families: general numbers, years, prices, and code fragments.
Include in your support email:
- Device model and iOS version
- App version and build number
- Steps to reproduce the issue
- Screenshots or screen recording when possible
Quick answers:
- Core practice works offline after installation.
- Internet access may be needed for App Store purchase or restore recognition.
- Restore Purchases is available from Settings and the premium paywall.
- Payments and refunds are handled by Apple at reportaproblem.apple.com.
- The app stores progress and review-queue data locally on device.
- The interface currently supports 10 UI languages.
中文（简体）
常规响应：24-48 小时
NumEar English 提供短时高频的英语数字听力训练，覆盖普通数字、年份、价格和代码片段四类训练族。
来信建议包含：
- 设备型号与 iOS 版本
- 应用版本号与构建号
- 问题复现步骤
- 截图或录屏
常见问题摘要：
- 安装完成后，核心训练可离线运行。
- 购买识别和恢复购买可能需要连接 App Store。
- “恢复购买”入口位于设置页和高级版弹层中。
- 付款与退款由 Apple 处理，请前往 reportaproblem.apple.com。
- 训练进度和错题复习数据保存在设备本地。
- 当前界面支持 10 种 UI 语言。
Support email / 支持邮箱： luotaylor@foxmail.com