PlantPal Support
English
Typical response: 24-48 hours
Include in support email:
- Device model and iOS version
- PlantPal app version
- Steps to reproduce
- Screenshots or screen recording when possible
Quick answers:
- Free tier supports up to 3 plants.
- PlantPal Pro unlocks unlimited plants, full history, and custom care intervals.
- PlantPal Pro is a one-time non-consumable purchase.
- Use "Restore Purchases" on paywall to recover existing purchase.
- Core plant tracking works offline; internet is needed for purchase/restore only.
Refunds: Apple handles all payments and refunds at reportaproblem.apple.com.
中文（简体）
常规响应：24-48 小时
来信建议包含：
- 设备型号与 iOS 版本
- PlantPal 应用版本
- 问题复现步骤
- 截图或录屏
常见问题摘要：
- 免费版最多可管理 3 株植物。
- PlantPal Pro 解锁无限植物、完整历史和自定义护理间隔。
- PlantPal Pro 为一次性非消耗型内购。
- 可在付费页点击 "Restore Purchases" 恢复购买。
- 核心记录功能可离线使用，购买与恢复需要联网。
退款：付款与退款由 Apple 处理，请前往 reportaproblem.apple.com。
Support email / 支持邮箱： luotaylor@foxmail.com